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What do I do if I've received incorrect/faulty goods?
We're sorry that your delivery has not gone smoothly. Please read our returns policy to find out how to return the item to us. Once we have received your return we will promptly process your request.
Please note that faulty goods must be returned within 30 days of the date of delivery. Once again we are sorry for inconvenience caused.
As many of our customers want to order Christmas presents early, we have extended our normal returns policy. Any items purchased after the 1st of November may be returned to us up to the 31st January.
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